WHO WE ARE

Founded in 2009, we are a full-service computer consulting firm that specializes in delivering Managed IT services to our clients. Providing smart IT solutions to businesses is our primary goal.

CORE TEAM

Kwabena Adu
Senior Consultant

 

Kwabena Adu /Senior Consultant

Kwabena is a co-founder of Lucid IT. He is a Swarthmore College Computer Science graduate who has extensive knowledge and background in computing technology support and software engineering. His knowledge and experience are leveraged on a daily basis in delivering solutions to our clients. Kwabena strives to make technology a tool for the progress of our clients’ businesses.

At Lucid IT, Kwabena’s role as Senior Consultant sees him overseeing our remote support specialists. He also functions as a project team leader where his ability to understand problems from both user and technician perspectives is invaluable.

An all-round technophile, Kwabena is constantly reading technical journals, updating our intra-network Knowledge Base and working on the development of web applications.

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Deborah Best
Consultant

 

Deborah Best /Consultant

A graduate of Barbados Community College, Deborah joined Lucid IT in 2013 through our Internship Program. Her attention to detail and excellent work ethic impressed us so much that we had to bring her on board at the end of her internship.

Deborah’s primary duties at Lucid IT include providing remote support assistance to clients on multiple operating systems, remote monitoring and report analysis. Her client-centered approach to troubleshooting and research skills makes her an invaluable asset to our operations.

Deborah’s after hours are spent teaching a CompTIA A+ class, reading a good book or catching up on her favorite science fiction TV series.

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CAPABILITY STATEMENT

We provide Managed IT services and custom software application solutions for Small to Medium-sized Enterprises. Our solutions are tailored to meet individual client-business needs while employing best industry practices.

Socio-Economic Status: Small Business

NAICS Codes: 541511, 541519, 541512 and 541513

D-U-N-S Number: 012746071

Lucid IT Inc. CAPABILITY STATEMENT

Founded in 2009, Lucid IT Inc. is a privately held business entity located in Swarthmore, Pennsylvania, employing IT professionals and Software Engineers. We provide Managed IT services and custom software application solutions for Small to Medium-sized Enterprises. Our solutions are tailored to meet individual client-business needs while employing best industry practices.

CORE COMPETENCIES
  • IT Consulting
  • IT Helpdesk and Support (remote and on-site)
  • System Administration
  • Network Design, Setup, Maintenance and Troubleshooting
  • Server Installation and Maintenance
  • Computer Repair
  • Custom Software Application
  • Security and Vulnerability Scanning
PAST PERFORMANCE

Analysis and Inference, Inc.
Lucid IT upgraded Analysis and Inference’s Springfield, PA office servers and workstations in 2013. Lucid IT provides Managed IT services on a daily basis to Analysis and Inference. Our role as Analysis and Inference’s IT department gives them the freedom to focus on their core business functions while we work hard in ensuring that their systems are operating at an optimal level.

Elmwood Park Zoo
Lucid IT undertook a major overhaul of Elmwood Park Zoo’s IT infrastructure in 2013. This saw upgrades in ISP service from DSL to High Speed Internet, Server upgrades, LAN extension and WLAN deployment. Not only did this improve computing at Elmwood Park Zoo, but it also created the needed conditions for upgrades like VoIP implementation and Remote Monitoring Sensors.

Grand American Tours
Lucid IT upgraded Grand American Tours’ workstations from Windows XP to Windows Vista and subsequently Windows 7. Lucid IT also handled Grand American Tours server upgrades. In addition to providing day to day Tech Support services, Lucid IT continues to monitor and advise Grand American Tours on Information Technology issues.

Swarthmore Co-op
Lucid IT provides Managed IT services to Swarthmore Co-op from computer systems maintenance to upgrades and advising. In 2014, Lucid IT helped Swarthmore Co-op avoid a potentially disastrous scenario by helping them regain control of vital operational service accounts.

COMPANY SNAPSHOT

D-U-N-S Number: 012746071
Business POC: David Grant
Email: david@luciditinc.com
Phone: 610-543-7725
Website: www.luciditinc.com
Mailing Address: P.O. Box 241, Swarthmore, PA 19081

SOCIO-ECONOMIC STATUS

Small Business

NAICS CODES
  • 541511: Custom Computer Programming Services
  • 541519: Other Computer Related Services
  • 541512: Computer Systems Design Services
  • 541513: Computer Facilities Management Services
PARTNERS
  • AVG
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OUR CLIENTS
Industries we have worked for include:

  • Legal
  • Construction
  • Travel & Tours
  • Education
  • Retail
  • Architecture & Design
  • Non-Governmental Organization
  • Service
  • Parks & Recreation
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