QUICK SUPPORT

- Extended Hours Helpdesk
- Remote Assistance
- On-site Technical Support
- Systems Administration

MAINTENANCE

- Systems Maintenance
- Change Control Management
- Hardware/Software Upgrades
- IT Assets Maintenance Planning

BACKUP AND RECOVERY

- Data Recovery
- Business Continuity Planning
- Backup Testing
- Disaster Recovery
- Multi-repository Backup Implementation

MONITORING

- Remote Systems Monitoring
- IT Asset Inventory
- Vendor Relations
- Backup Monitoring
- PCI Compliance Review