MANAGED IT

Our Managed IT service is tailored for SMEs looking for the fast responsiveness and vigilant attention to detail of an in-house IT department without the associated overhead costs.

QUICK SUPPORT

- Extended Hours Helpdesk
- Remote Assistance
- On-site Technical Support
- Systems Administration

MAINTENANCE

- Systems Maintenance
- Change Control Management
- Hardware/Software Upgrades
- IT Assets Maintenance Planning

BACKUP AND RECOVERY

- Data Recovery
- Business Continuity Planning
- Backup Testing
- Disaster Recovery
- Multi-repository Backup Implementation

MONITORING

- Remote Systems Monitoring
- IT Asset Inventory
- Vendor Relations
- Backup Monitoring
- PCI Compliance Review

TeamViewer Download

DO NOT download this software unless instructed by your Lucid IT technician do so.

By clicking on ‘DOWNLOAD’, you consent to running TeamViewer Quick Support on your computer. This software allows Lucid IT to provide Remote Technical Assistance to you in cases where the computer is in a stable state with sufficient internet bandwidth available.

*TeamViewerQS generates a unique password for every remote session. We do not have remote access to your computer when the helpdesk session is ended.

DOWNLOAD

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